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Privacy policy

YAMASA CORPORATION and our affiliated companies (hereinafter “our company”) recognize the importance of personal information and considers appropriate handling of personal information to be an important duty. Our company works to protect personal information by painstakingly adhering to the following policies.

Compliance with laws, regulations and guidelines
When handling personal information, our company complies with laws, regulations, the guidelines established by the Personal Information Protection Commission and other applicable guidelines regarding the protection of such information.
Acquisition of personal information
To provide good service to our customers, our company conducts surveys, provides email delivery services, distributes materials, offers various prizes or receives offers, applications and inquiries about our business. As conducting such activities, we may acquire customers’ personal information to the extent necessary. When directly acquiring customers’ personal information in writing (including screens on the homepage, email, etc.), we notify you in advance of how it will be used.
Managing and protecting personal information
Our company manages customers’ personal information in an appropriate manner and works to prevent that information from leaking from the company. Our company also takes necessary and appropriate security control measures to protect customers’ personal information from risks including unauthorized external access, loss, destruction and alteration. For our specific security control measures, please refer to the following “Measures for security control of personal information”.
Use of personal information
Our company uses customers’ personal information only for the following purposes, and we are fully careful not to impair customers’ rights.
【Personal information acquired through application to campaigns, member registration on official websites, etc. and inquiries】
  • Contacting prize winners and delivering prizes
  • Providing information about our products, campaigns, events, etc.
  • Providing member services
  • Distributing email newsletters
  • Responding to inquiries
  • Conducting surveys

【Personal information acquired through our facility tour】

  • Handling our facility tour

【Personal information of business clients】

  • Communicating as required for business purposes
  • Offering congratulations or condolence

【Personal information acquired through activities conducted by industry associations and other organizations in which our company participates】

  • Engaging in activities as a member of the industry associations and organizations in which our company participates
  • Communicating and collecting information as required for business purposes

【Others】

  • The purpose customers are informed of when our company acquires your personal information
  • Processing statistically personal information in a form not specifying an individual

Diagnostics Division of YAMASA CORPORATION (hereinafter “our division”) uses customers’ personal information acquired in connection with our diagnostics business not only for the purposes described above, but also for the following purposes.

【Personal information of business clients and personal information acquired through inquiries and surveys】

  • Responding to inquiries
  • Providing, collecting and analyzing information regarding the products of our division
  • Providing, collecting and reviewing academic information and other information related to the business of our division
  • Consulting on and requesting cooperation for clinical performance tests, post-marketing surveys and other surveys or research related to the business of our division
  • Contacting manufacturers and distributors of the products of our division
  • Contacting healthcare professionals and other users of the products of our division
  • Providing notifications and reports to government ministries and agencies

Our company may send certain information by email or other methods to customers who have provided us with their personal information. If you do not like such delivery, please let us know, and we will stop sending such information to you.

Providing personal information to third parties
Our company does not disclose or provide customers’ personal information to third parties, unless such a customer agrees or disclosure is justifiably requested based on laws and regulations. In the event our company provides personal information to outsourcing contractors, our company prevents leakage or another disclosure of the information from outsourcing contractors by such methods as entering a confidentiality agreement and imposing confidential obligation on such contractors and exercises necessary and appropriate supervision over such contractors.
In the event of providing statistical information to others, our company provides only statistical information in a form not specifying an individual.
Shared use
Personal information acquired from customers may be shared within our company. To see our company with whom your personal information may be shared, please click “Users of the Shared Information” below.      

【Users of the shared information】

【Purpose of use of the shared information】

  • Purposes of use described in the article "Use of personal information"

【Contents of the shared information】

  • Your address, name, age, sex, date of birth, phone number, email address and other information acquired from you.

【Person responsible for management of the shared information】

  • YAMASA CORPORATION
    2-10-1 Araoicho, Choshi, Chiba, Japan.
    President: Naoyuki Ishibashi
Disclosure, correction, etc. of personal information
If a customer requests disclosure, corrections, etc. (correction, addition or deletion), discontinuation of use, etc. (discontinuation of use or erasure), discontinuation of provision to a third party or disclosure of records of provision to a third party of his or her own personal information, please contact “the customer service center of YAMASA” described below, then our company will respond promptly to a reasonable extent according to laws and regulations.
Measures for security control of personal information
Our company takes security control measures to manage safely customers’ personal information as follows:    
１．Setting up internal rules
Our company sets internal rules about how to handle personal information at each step such as acquisition, use, storage, provision and disposal.
２．Development of internal systems
Our company assigns persons in charge of management of personal information and manages internal systems to respond promptly if leakage, etc. are found.
３．Periodical monitoring of management systems
Our company monitors periodically how personal information is managed internally.
４．Education of employees
Our company educates and shares information with, employees, regarding management of personal information by providing periodical trainings.
５．Prevention of unauthorized external access, etc.
Our company introduces security systems to prevent unauthorized external access, etc.
６．Understanding of external environment
When handling personal information in foreign countries, our company takes security control measures based on understanding of laws and regulations regarding the protection of personal information in such countries.
Improvement
With regard to our handling of customers’ personal information, our company will review and improve the preceding articles when appropriate. Accordingly, this privacy policy may be modified without prior notice. We appreciate your understanding.
Contact
Inquiries about how our company handles personal information, requests of disclosure of personal information, other requests or complaints regarding personal information will be accepted at the customer service center of YAMASA
https://secure.yamasa.com/yamasa-secure/web/en/contact/